The world is our shopping mall, with whatever we want more or less at our fingertips. Price and availability are top of mind, of course, but delivery times, shipping options and payment methods are increasingly important for online shoppers.

Quality, value for money and free delivery matter most to Austrian consumers.

Find out more about doing business in Austria.

Download our guide to Austria and discover

  • Cross-border activity
  • Laws and regulations you need to be aware of in Austria
  • Key market trends

Know your customer

Austrians expect free delivery, but are prepared to pay for returns themselves.

Consumer behaviour in Austria