The world is our shopping mall, with whatever we want more or less at our fingertips. Price and availability are top of mind, of course, but delivery times, shipping options and payment methods are increasingly important for online shoppers.

Consumers in Belgium aren’t among the most confident when it comes to shopping cross-border and tend to stay as close to home as possible.

Find out more about doing business in Belgium.

Download our guide to Belgium and discover

  • Cross-border activity
  • Laws and regulations you need to be aware of in Belgium
  • Key market trends

Know your customer

Easy returns and price are the main reasons consumers in Belgium shop online.

Consumer behaviour in Belgium