The world is our shopping mall, with whatever we want more or less at our fingertips. Price and availability are top of mind, of course, but delivery times, shipping options and payment methods are increasingly important for online shoppers.

Among consumers in Switzerland, cross-border purchases are mainly driven by a search for lower prices.

Find out more about doing business in Switzerland.

Download our guide to Switzerland and discover

  • Cross-border activity
  • Laws and regulations you need to be aware of in Switzerland
  • Key market trends

Know your customer

Delivery costs are significantly higher in Switzerland than in other countries.

Consumer behaviour in Switzerland